D I S T R I B U T O R S   R E P R E S E N T E D

EAV provides priority warranty repairs for the following Australian distributors of professional audio and music instrument products.

What do you need to provide to get a fast efficient warranty repair?

AMBER TECHNOLOGY Amber Technology
Unit B 5 Skyline Place
Frenchs Forest NSW 2086
PRODUCTS REPRESENTED:
ASC - CELESTION - DYNAUDIO - MB QUART - OTARI - SOLID STATE LOGIC - TC ELECTRONIC - TIELINE TECHNOLOGY - TUBE-TECH
Phone: (02) 9452 8600
Fax: (02) 9975 1368
WARRANTY PROCESS:
EAV requires copy of Invoice before work can begin.


AUSTRALASIAN MUSIC SUPPLIES Australasian Music Supplies Pty Ltd
P O Box 1301
Clayton South VIC 3169
PRODUCTS REPRESENTED:
ACOUSTIC - DUNLOP - LEEM - MXR - SAMICK
Phone: (03) 9549-1500
WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer.


AUDIO PRODUCTS AUSTRALIA Audio Products Group
67 O'Riordan Street
Alexandria NSW 2015
PRODUCTS REPRESENTED:
DENON - BIAMP SYSTEMS - DNH LOUDSPEAKERS - TOA - CERWIN VEGA - AKG
Phone: (02) 9669 3477
Fax: (02) 9578 0140
WARRANTY PROCESS:
EAV requires copy of Invoice before work can begin.


AUSTRALIS MUSIC GROUP Australis Music Group Pty Ltd
88 Bourke Rd
Alexandria NSW 2015
PRODUCTS REPRESENTED:
ASHTON - IBANEZ
Phone: (02) 9698-4444
Fax: (02) 9698 4565
WARRANTY PROCESS:
EAV requires copy of Invoice before work can begin.


BEHRINGER BEHRINGER Australia
60 Railway Rd
Blackburn Vic 3130
PRODUCTS REPRESENTED:
BEHRINGER
Phone: (03) 9877 7170
Fax: (03) 9877 7870
WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer


BOSCH Bosch Security Systems
James Ruse Business Park
Unit 2C, 6 Boundary Road
Northmead NSW 2152
PRODUCTS REPRESENTED:
DYNACORD - EV - BOSCH - TELEX
Phone: (02) 9683 4752
WARRANTY PROCESS:
EAV requires copy of Invoice before work can begin.


BEHRINGER Central Musical Instruments
36 -38 Export Drv
Brooklyn VIC 3012
PRODUCTS REPRESENTED:
DAVID EDEN - DB TECHNOLOGIES - DIGITECH - DOD - DRIVE - EMINANCE - HK AUDIO - LEEM - OMNITRONIC - PEAK AUDIO - PROEL - SABINE - WHARFEDALE PRO
Phone: (03) 9315-2244 WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer


DYNAMIC MUSIC Dominant Music
Unit 52 / 41-49 Norcal Rd
Nunawading Vic 3131
PRODUCTS REPRESENTED:
B-BAND - BASSLINES - D-TAR - EBS - EBTECH - FRAMUS - MEC - MORLEY - ULTRASOUND - WARWICK
Phone: (03) 9873 4333
Fax: (03) 9873 4511
WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer.


DYNAMIC MUSIC Dynamic Music
2-6 Short St
Brookvale NSW 2100
PRODUCTS REPRESENTED:
JIM DUNLOP - ROCKTRON - SEIKO - TRAYNOR - YORKVILLE - ZOOM
Phone: (02) 9939 1299
Fax: (02) 9938 2072
WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer


ELECTRIC FACTORY Electric Factory
188 Plenty Rd
Preston Vic 3072
PRODUCTS REPRESENTED:
AKAI PROFESSIONAL - ALESIS - EMU - FOCUSRITE - GALLIEN-KRUEGER - HARTKÉ - M-AUDIO - MARSHALL - NORD - NUMARK - SAMSON - TASCAM
Phone: (03) 9480 5988 WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer


Ferderal Audio Federal Audio
PO Box 127 Northgate
QLD 4013
PRODUCTS REPRESENTED:
ADAM
  WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer


GROUP TECHNOLOGIES Group Technologies Australasia
217-219 Albert Street
Brunswick Victoria 3056
PRODUCTS REPRESENTED:
ADAM - CAMCO - DIGICO - DRAWMER - MANN - NEXO - QUEST - RCF
Phone: (03) 9381-4911
Fax: (03) 9381-4922
WARRANTY PROCESS:
Warranty Authorisation is initiated by Retailer


INNOVATIVE MUSIC AUSTRALIA Innovative Music Australia
170 Forster Rd
Mt Waverley Vic 3149
PRODUCTS REPRESENTED:
ACCESS - RME - NOVATION - EMES - MXL MICROPHONES - MINNETONKA - MUSE RESEARCH - RODGER LINN DESIGN - MIDI SOLUTIONS - A DESIGNS - JOMOX - MIDITECH - DOEPFER - MIXED LOGIC
Phone: (03) 9540 0658
Fax: (03) 9562 9374
WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer


JANDS JANDS
40 Kent Road
Mascot NSW 2020 Australia
PRODUCTS REPRESENTED:
BSS AUDIO - RANE - CROWN AUDIO - DBX - CLEARCOM - ETC - JANDS - JBL - LEXICON - SHURE - STANTON - SOUNDCRAFT - STAGE TECHNOLOGIES
Phone: (02) 9582 0909
Fax: (02) 9582 0999
WARRANTY PROCESS:
EAV requires copy of Invoice before work can begin


LAMBERTI BROS Lamberti Bros Wholesale
88 Dynon Rd
West Melbourne Vic 3003
PRODUCTS REPRESENTED:
LANEY - CORT - ZEN-ON - ARTEC - ELECTROHARMONIX FX
Phone: (03) 9376 8111
Fax: (03) 9376 9666
WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer


MAJOR MUSIC WHOLESALE Major Music Wholesale
U 7/ 15 Kumulla Rd
Miranda NSW 2228
PRODUCTS REPRESENTED:
FOSTEX - JL COOPER - LUCID - TERRATEK
Phone: 1300 306 670 WARRANTY PROCESS:
EAV requires copy of Invoice before work can begin.


MUSIC LINK Musiclink Australia
29 South Corporate Ave
Rowville VIC 3178
PRODUCTS REPRESENTED:
ALTO - AMPEG - ASHDOWN - DANELECTRO - ECHO - KORG - KRK - LINE6 - PICKERING - PROPELLERHEADS - STEINBERG HARDWARE - VESTAX
Phone: (03) 9765 6565
Fax: (03) 9765 6566
WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer


PIONEER PROFESSIONAL Pioneer Professional
2211 Princess HWY
Mulgrave VIC 3170
PRODUCTS REPRESENTED:
PIONEER PROFESSIONAL DJ PRODUCTS
Phone: 1800 331 763 WARRANTY PROCESS:
EAV requires copy of Invoice before work can begin


PRO AUDIO Pro Audio Supplies
87-89 Gladstone St
Fyshwick ACT 2609
PRODUCTS REPRESENTED:
MESA/BOOGIE - MOTION SOUND
Phone: (02) 6249 7766
Fax: (02) 6247 5960
WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer


ROLAND Roland Corporation Australia
38 Campbell Avenue
Dee Why West NSW 2099
PRODUCTS REPRESENTED:
BOSS - EDIROL - ROLAND
Phone: (02) 9982 8266
Fax: (02) 9981 1875
WARRANTY PROCESS:
EAV requires copy of Invoice before work can begin


TECHNICAL AUDIO GROUP TECHNICAL AUDIO GROUP
43-53 Bridge Road
STANMORE NSW 2048
PRODUCTS REPRESENTED:
ALLEN & HEATH - ATC - AUDIO TECHNICA - EUPHONIX - FBT - MARANTZ - MARTIN AUDIO - QSC
Phone: (02) 9519 0900
Fax: (02) 9519 0600
WARRANTY PROCESS:
Warranty Authorisation is supplied by Retailer.


YAMAHA MUSIC AUSTRALIA Yamaha Australia
Level 1 / 99 Queensbridge Street
Southbank Vic 3006
PRODUCTS REPRESENTED:
YAMAHA - VOX
Phone: 1300 739 390
Fax: 1800 333 128
WARRANTY PROCESS:
EAV requires copy of Invoice before work can begin



 WARRANTY CLAIM INFORMATION:

In all cases of suspected faults requiring Warranty Service the owner should contact the point of purchase to seek advise on the Warranty process.
All Warranty Claims require a fully legible COPY of the Receipt of purchase that includes......

  • Customers Name, Address and Phone Numbers
  • Dealers Name, Address and Phone Numbers
  • Purchase Date
  • Make & Model
  • Serial Number
  • Detailed explanation of the observed fault

Most distributors have a Warranty Authorisation Form which is faxed to EAV and is generated by the point of purchase. Usually, work can not be commenced until this proof of Warranty is received. (Check with seller)

Please note a MINIMUM CHARGE is payable if no fault is found and time is spent analysing the unit. Distributors will not pay for "No Fault Found", so please be certain your unit has a genuine fault. The best procedure is to take it to the salesperson you purchased it from and ask them to confirm there is an error.


 HOURS OF BUSINESS:

MONDAY - FRIDAY   9:00AM - 6:00PM   |   SAT   9:00AM - 11:00AM
OUTSIDE THESE HOURS BY ARRANGEMENT ONLY



DON'T FORGET TO BACK UP YOUR USER DATA!



 ETTRICK AUDIO VISUAL  63A RUSSELL STREET  MORLEY WA  6062  AUSTRALIA
  site updated 15 March 2009   |  Webmaster  |  ©  2008 ETTRICK AUDIO VISUAL